FAQ's
Where do you deliver?
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We currently ship to the following countries: Belgium, Canada, Czechia, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, United Kingdom, and the United States.
How long does it take to ship?
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Orders typically take 1–3 business days to process, and shipping usually takes an additional 5–7 business days after processing is complete.
Will I need to pay import/duties fees?
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Customers will NOT incur any additional customs or import fees after placing their order. All fees, if applicable, are already handled by us.
How do I contact Customer Service?
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Please email trough the contact page for all enquiries.
Are your clothes of high quality?
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Every piece we create is the result of meticulous craftsmanship, where no detail is overlooked. We select thick, heavyweight fabrics to ensure durability, comfort, and a premium feel that stands the test of time.From the cut to the choice of materials, every element is carefully calculated to meet our high standards. We make no compromises on quality. Wearing our garments means experiencing the attention to detail and care poured into every step of the process.You’re investing in timeless pieces designed to last.
What is the sizing like?
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Please view our size charts that are located on the product pages. For further sizing help please feel free to message us on social media.
How do I change or cancel my order?
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Contact our customer team via email contactbaretta@gmail.com to make changes to or cancel your order. Please note that once your order has been shipped we can no longer make changes to the items or address details.
Do you offer returns?
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To return an item, you must meet the following conditions: The return must be initiated within 14 days of the delivery date. The item must be in its original, unused, unaltered, and unwashed condition. The item must be returned with tags and original packaging. Please note: We do not cover the shipping costs of returned items.
What payment methods are available?
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You can pay with your Visa, Mastercard, Apple Pay, Google Pay or Paypal. Via our world-renowned payment provider Stripe Payments ensuring the security of information exchanges.